Explore how a municipal government in North Carolina partnered with us to strengthen employee well-being and engagement across its diverse departments.
Client Profile
Name: The City of Greensboro
Industry: Municipal Government
The City of Greensboro recognized the need for a structured, consistent wellness initiative to support the physical and mental well-being of its diverse workforce.
With a variety of employee needs across departments, the City sought a reliable partner to deliver inclusive, effective, and engaging wellness services.
The organization aimed to:
Engagement Overview:
The City of Greensboro partnered with Excel Wellbeing Solutions in 2020 for a 5-year partnership, initially using two vendors. After a period of collaboration and performance evaluation, they transitioned exclusively to Excel Wellbeing Solutions due to their consistency, adaptability, and professionalism.
Strategic Blueprint:
Excel Wellbeing Solutions designed and implemented a tailored wellness program that evolved each year. Services included:
This approach ensured engagement across departments, supported employees with diverse health goals, and maintained momentum over multiple years.
Execution: The City proposed dates for each wellness activity, and Excel Wellbeing Solutions provided streamlined coordination and follow-up, creating a process that Whitney, the HR professional overseeing the initiative, described as “seamless.”
Despite the occasional instructor change, the team remained adaptive and communicative. Their expertise and ability to modify sessions for varying needs further elevated the employee experience.
Professionalism and the willingness to respond to feedback were key to the smooth implementation of services.
Consistent wellness programming across departments increased access to fitness, recovery, and stress-relief opportunities for employees at every level.
Health fairs and group classes created natural opportunities for social interaction, strengthening relationships and boosting morale across teams.
High participation levels over multiple years demonstrated long-term employee commitment to the wellness programs.
Employees recovering from injury and illness experienced meaningful physical improvements through accessible, supportive wellness offerings.
Achievements Unlocked: While formal metrics on absenteeism or morale were not tracked due to the scope of the program, signs of success were clear. When classes were canceled, employee disappointment revealed just how meaningful and anticipated the programs had become. Health improvements were noted among regular participants, and employees who were recovering from injury or illness especially appreciated the support.
Community Uplift: Health fairs emerged as an especially successful initiative. Drawing participation from many of the City's 450 employees, these events boosted visibility of the program and motivated employees to explore regular fitness classes.
Future Pathways: The City of Greensboro is looking to build on the success of its current programming by adding more flexibility and personalization, including interest in bringing back stretching sessions and exploring one-on-one support options for employees. With a foundation of trust and consistency, the partnership with Excel Wellbeing Solutions is set to grow and evolve in alignment with the City's commitment to employee wellness.
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